Nissan improves seven ranking positions in J.D. Power 2024 U.S. Initial Quality Study

6 July 2024

Reflecting the company’s continued focus on quality and customer satisfaction, Nissan rose an impressive seven ranking positions in the J.D. Power 2024 U.S. Initial Quality StudySM In this year’s study, Nissan Motor Co. improved from 13th to 6th overall in the automotive industry for initial quality. Additionally, the Nissan Murano once again was named best in the Midsize SUV category for initial quality.

"We are honored that our efforts to deliver excellent quality for our customers have been recognized by J.D. Power," said Vinay Shahani, senior vice president, U.S. Marketing and Sales, Nissan Americas. "Continuous improvement is at the heart of everything we do, and customer feedback is invaluable in guiding our quality improvements at every touchpoint, from design and engineering, through manufacturing, logistics, and sales and aftersales."

The J.D. Power Initial Quality Study is a measure of vehicle quality based on responses from purchasers and lessees following the first 90 days of ownership. Drivers are surveyed about 227 potential problems with their vehicle covering 10 categories: infotainment; features, controls and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; climate; and unspecified (unique to repair). For the first time, this year the study also incorporates data from franchised dealership repair visits.

The 2024 Nissan Murano was named best in initial quality among midsize SUVs for the fifth consecutive year. Additionally, 2024 Sentra and 2024 Altima ranked second overall, while 2024 Frontier ranked third in their respective segments for initial quality.

The 2024 Nissan Murano combines a premium, sculpted design with a finely crafted interior and intuitive, convenient technologies. Its striking look is backed up by a 260-horsepower 3.5-liter V6 engine that contributes to a thrilling driving experience. Standard Nissan Safety Shield® 3601Opens in a new window. on every Murano provides added peace of mind for consumers.

Find more information on the 2024 Nissan Murano including specifications, fuel economy, pricing, photos and video, in the full press kit.

J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance.

J.D. Power was founded in 1968 and has offices in North America, Europe and Asia Pacific. To learn more about the company's business offerings, visit in a new window.. The J.D. Power auto-shopping tool can be found at JDPower.comOpens in a new window..